FAQs

We've provided comprehensive answers to commonly asked questions about our process
  • How long will it take to complete my site?
    That depends on how long it takes you to provide the content necessary. We would estimate one week from the time you submit all your content.

    What else do I need for my website to be live; what isn't included?

    • You will need your own domain name or website address.
    • You will need your own website hosting account or we can provide hosting at an additional cost.
    We want you to be super happy with your purchase, but please know that there are NO refunds once we start work on your website.

    What if I already own a theme, will I receive a discount?

    Unfortunately, we work with our own themes and those of our providers and currently do not offer any discounts as our offers are already deeply discounted.

    What should I expect after payment?

    Within 24 hours hours you will receive a confirmation email. The email will contain a link to a form for you to populate with all of your content that we will load on your new site. These are items like your logo, page content, images and log-ins to your existing host (if you have one). The form allows you to save your place and return to continue if needed.

    I have an existing site, can't I just give you the URL for the content? Will you migrate all of my data?

    We are not able to migrate an existing site at our price point with the quick turnaround. If you have an existing site, you can always copy and paste the content you'd like to bring over into the content form we will provide.

    What should I expect when you are done?

    You will receive a website that looks like the demo, with your logo, colors and information.

    Will you do any customization?

    In order to meet a one week turnaround, there will be no structural changes made to the theme as well as your images and content you provide. We will use your content and images AS-IS. We will let you know the image dimensions on each section of content.

    If you didn't find the answer here, we'll be glad to help you by e-mail. Email us at support@digitalselectives.com